@CHARSET "UTF-8";

/* ============================================
   客服中心页面 - 全新沉浸式绿色主题
   主色: #1AA844  浅色: #CAE6D7
   设计: 沉浸式背景 + 毛玻璃卡片 + CSS动画
   ============================================ */

/* ========== 顶部沉浸式 Banner ========== */
.help-hero-banner {
    position: relative;
    width: 100%;
    min-height: 220px;
    background: linear-gradient(135deg, #0a3d1e 0%, #1AA844 35%, #28d45a 65%, #1AA844 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    overflow: hidden;
    margin-top: -8px;
}
.help-hero-banner::before {
    content: '';
    position: absolute;
    top: -50%; left: -50%;
    width: 200%; height: 200%;
    background:
        radial-gradient(ellipse 400px 400px at 20% 50%, rgba(202,230,215,0.25) 0%, transparent 70%),
        radial-gradient(ellipse 300px 300px at 80% 30%, rgba(255,255,255,0.1) 0%, transparent 60%),
        radial-gradient(ellipse 250px 250px at 60% 80%, rgba(26,168,68,0.2) 0%, transparent 60%);
    animation: heroBgFloat 20s ease-in-out infinite;
    pointer-events: none;
}
@keyframes heroBgFloat {
    0%, 100% { transform: translate(0, 0) rotate(0deg); }
    25% { transform: translate(30px, -20px) rotate(1deg); }
    50% { transform: translate(-20px, 30px) rotate(-1deg); }
    75% { transform: translate(20px, 15px) rotate(0.5deg); }
}

/* Banner 浮动装饰 */
.help-hero-deco {
    position: absolute;
    border-radius: 50%;
    pointer-events: none;
    z-index: 0;
}
.help-hero-deco.c1 { width: 200px; height: 200px; background: rgba(255,255,255,0.06); top: -60px; left: -40px; animation: heroDecoFloat1 16s ease-in-out infinite; }
.help-hero-deco.c2 { width: 140px; height: 140px; background: rgba(202,230,215,0.1); bottom: -40px; right: 12%; animation: heroDecoFloat2 19s ease-in-out infinite; }
.help-hero-deco.c3 { width: 90px; height: 90px; background: rgba(255,255,255,0.05); top: 25%; right: 35%; animation: heroDecoFloat3 13s ease-in-out infinite; }
@keyframes heroDecoFloat1 { 0%, 100% { transform: translate(0, 0) scale(1); } 50% { transform: translate(30px, -20px) scale(1.1); } }
@keyframes heroDecoFloat2 { 0%, 100% { transform: translate(0, 0) scale(1); } 50% { transform: translate(-20px, 30px) scale(0.9); } }
@keyframes heroDecoFloat3 { 0%, 100% { transform: translate(0, 0); } 33% { transform: translate(15px, -15px); } 66% { transform: translate(-10px, 10px); } }

.help-hero-diamond {
    position: absolute;
    width: 40px; height: 40px;
    border: 2px solid rgba(255,255,255,0.08);
    transform: rotate(45deg);
    pointer-events: none;
    z-index: 0;
    animation: heroDiamondSpin 20s linear infinite;
}
.help-hero-diamond.d1 { top: 18%; left: 8%; animation-duration: 22s; }
.help-hero-diamond.d2 { bottom: 22%; right: 10%; width: 28px; height: 28px; animation-duration: 16s; animation-direction: reverse; }
@keyframes heroDiamondSpin { 0% { transform: rotate(45deg) scale(1); opacity: 0.5; } 50% { transform: rotate(225deg) scale(1.2); opacity: 1; } 100% { transform: rotate(405deg) scale(1); opacity: 0.5; } }

.help-hero-star {
    position: absolute;
    pointer-events: none;
    z-index: 0;
    color: rgba(255,255,255,0.2);
    font-size: 14px;
    animation: heroStarTwinkle 3s ease-in-out infinite;
}
.help-hero-star.s1 { top: 12%; left: 22%; animation-delay: 0s; }
.help-hero-star.s2 { top: 28%; right: 18%; animation-delay: 1s; }
.help-hero-star.s3 { bottom: 28%; left: 12%; animation-delay: 2s; }
@keyframes heroStarTwinkle { 0%, 100% { opacity: 0.15; transform: scale(1); } 50% { opacity: 0.6; transform: scale(1.3); } }

/* Banner 波浪 */
.help-hero-wave {
    position: absolute;
    bottom: -1px; left: 0;
    width: 100%; height: 50px;
    pointer-events: none;
    z-index: 2;
}
.help-hero-wave svg { width: 100%; height: 100%; display: block; }

/* Banner 内部内容 */
.help-hero-inner {
    position: relative;
    z-index: 5;
    width: 100%;
    max-width: 1200px;
    margin: 0 auto;
    padding: 40px 30px 50px;
    display: flex;
    align-items: center;
    gap: 25px;
    animation: heroSlideDown 0.6s ease-out;
}
@keyframes heroSlideDown {
    from { opacity: 0; transform: translateY(-20px); }
    to { opacity: 1; transform: translateY(0); }
}

.help-hero-icon {
    width: 80px;
    height: 80px;
    background: rgba(255,255,255,0.12);
    border-radius: 22px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 36px;
    flex-shrink: 0;
    backdrop-filter: blur(8px);
    border: 1px solid rgba(255,255,255,0.15);
    animation: heroIconFloat 4s ease-in-out infinite;
    box-shadow: 0 8px 25px rgba(0,0,0,0.1);
}
@keyframes heroIconFloat {
    0%, 100% { transform: translateY(0) rotate(0deg); }
    50% { transform: translateY(-8px) rotate(3deg); }
}

.help-hero-text {
    flex: 1;
}
.help-hero-text h1 {
    color: #fff;
    font-size: 30px;
    font-weight: 700;
    margin: 0;
    letter-spacing: 3px;
    text-shadow: 0 2px 10px rgba(0,0,0,0.15);
}
.help-hero-text p {
    color: rgba(255,255,255,0.6);
    font-size: 14px;
    margin: 8px 0 0;
    letter-spacing: 0.5px;
}

/* Banner 右侧统计 */
.help-hero-stats {
    flex-shrink: 0;
    display: flex;
    align-items: center;
    gap: 20px;
    background: rgba(255,255,255,0.1);
    backdrop-filter: blur(8px);
    border-radius: 16px;
    padding: 18px 28px;
    border: 1px solid rgba(255,255,255,0.12);
}
.hero-stat-item {
    text-align: center;
}
.hero-stat-num {
    font-size: 26px;
    font-weight: 700;
    color: #fff;
    line-height: 1.2;
}
.hero-stat-label {
    font-size: 12px;
    color: rgba(255,255,255,0.55);
    margin-top: 4px;
    letter-spacing: 0.5px;
}
.hero-stat-divider {
    width: 1px;
    height: 40px;
    background: rgba(255,255,255,0.2);
}

/* ========== 左侧底部提示卡片 ========== */
.help-left-tip {
    padding: 18px 16px;
    background: linear-gradient(135deg, #f5f8f6, #eef5f0);
    border-top: 1px solid rgba(202, 230, 215, 0.2);
    display: flex;
    align-items: flex-start;
    gap: 10px;
}
.left-tip-icon {
    font-size: 22px;
    flex-shrink: 0;
    margin-top: 2px;
}
.left-tip-text {
    font-size: 12px;
    color: #888;
    line-height: 1.7;
}

/* ========== 面包屑导航 - 全新样式 ========== */
.bc-nav {
    width: 100%;
    height: auto;
    border-bottom: none;
    background: rgba(255,255,255,0.95);
    backdrop-filter: blur(10px);
    -webkit-backdrop-filter: blur(10px);
    box-shadow: 0 2px 15px rgba(0,0,0,0.04);
    position: relative;
    z-index: 10;
}
.bc-nav > p {
    width: 1200px;
    max-width: 100%;
    margin: 0 auto;
    line-height: 48px;
    padding: 0 20px;
    font-size: 13px;
}
.bc-nav > p > a {
    color: #888;
    text-decoration: none;
    transition: color 0.3s;
}
.bc-nav > p > a:hover {
    color: #1AA844;
}

/* ========== 页面背景 - 沉浸式渐变 ========== */
.help-box {
    display: flex;
    width: 100%;
    max-width: 1200px;
    margin: 0 auto;
    min-height: 600px;
    padding: 30px 20px 60px;
    position: relative;
    /* background: linear-gradient(180deg, #f0f7f2 0%, #f5f8f6 30%, #fff 100%); */
    border-radius: 0;
}

/* 背景装饰 */
.help-box::before {
    content: '';
    position: absolute;
    top: -100px;
    right: -100px;
    width: 400px;
    height: 400px;
    border-radius: 50%;
    background: radial-gradient(circle, rgba(26,168,68,0.04) 0%, transparent 70%);
    pointer-events: none;
    animation: helpBgFloat 18s ease-in-out infinite;
}
.help-box::after {
    content: '';
    position: absolute;
    bottom: -80px;
    left: -80px;
    width: 300px;
    height: 300px;
    border-radius: 50%;
    background: radial-gradient(circle, rgba(202,230,215,0.08) 0%, transparent 70%);
    pointer-events: none;
    animation: helpBgFloat 22s ease-in-out infinite reverse;
}
@keyframes helpBgFloat {
    0%, 100% { transform: translate(0, 0) scale(1); }
    50% { transform: translate(30px, -20px) scale(1.1); }
}

/* ========== 左侧导航 - 毛玻璃卡片 ========== */
.help-left {
    width: 260px;
    margin: 0;
    float: left;
    background: rgba(255, 255, 255, 0.85);
    backdrop-filter: blur(15px);
    -webkit-backdrop-filter: blur(15px);
    border-radius: 20px;
    border: 1px solid rgba(202, 230, 215, 0.3);
    box-shadow: 0 8px 40px rgba(26, 168, 68, 0.06);
    overflow: hidden;
    position: relative;
    z-index: 5;
    animation: helpLeftSlideIn 0.6s ease-out;
}
@keyframes helpLeftSlideIn {
    from { opacity: 0; transform: translateX(-30px); }
    to { opacity: 1; transform: translateX(0); }
}

/* 左侧标题 */
.h-title {
    height: auto;
    line-height: 1;
    text-align: center;
    font-size: 18px;
    color: #fff;
    font-weight: 700;
    padding: 22px 20px;
    background: linear-gradient(135deg, #1AA844 0%, #15a83e 50%, #1fbf50 100%);
    background-size: 200% 200%;
    letter-spacing: 2px;
    position: relative;
    overflow: hidden;
}
.h-title::before {
    content: '';
    position: absolute;
    top: -50%;
    left: -50%;
    width: 200%;
    height: 200%;
    background: radial-gradient(circle, rgba(255,255,255,0.1) 0%, transparent 60%);
    animation: titleShine 4s ease-in-out infinite;
    pointer-events: none;
}
@keyframes titleShine {
    0%, 100% { transform: translate(0, 0); }
    50% { transform: translate(20px, 10px); }
}

/* 分类列表 */
#parent > li {
    line-height: auto;
    display: block;
    border-bottom: 1px solid rgba(202, 230, 215, 0.15);
}
#parent > li:last-child {
    border-bottom: none;
}
#parent > li > span {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 14px 18px;
    background: transparent;
    border-bottom: none;
    font-size: 14px;
    font-weight: 600;
    color: #333;
    cursor: pointer;
    transition: all 0.3s ease;
    border-radius: 0;
}
#parent > li > span:hover {
    cursor: pointer;
    background: linear-gradient(135deg, #f5f8f6, #eef5f0);
    color: #1AA844;
}

/* 展开箭头 */
.h-hide p,
.h-show p {
    margin: 0;
    float: none;
    display: inline-block;
    width: 0;
    height: 0;
    border-left: 6px solid transparent;
    border-right: 6px solid transparent;
    border-bottom: 6px solid #bbb;
    border-top: none;
    transition: transform 0.3s ease;
    flex-shrink: 0;
}
.h-show p {
    border-bottom: none;
    border-top: 6px solid #1AA844;
    transform: rotate(0deg);
}

/* 子列表 */
.h-list {
    border: none;
    background: rgba(245, 248, 246, 0.5);
    padding: 5px 0 10px;
}
.h-hide ul {
    display: none;
}
.h-show ul {
    display: block;
    animation: listSlideDown 0.3s ease-out;
}
@keyframes listSlideDown {
    from { opacity: 0; transform: translateY(-8px); }
    to { opacity: 1; transform: translateY(0); }
}
.h-list li {
    width: auto;
    line-height: 1.4;
    margin: 3px 10px 3px 12px;
    padding: 8px 12px 8px 20px;
    cursor: pointer;
    border-radius: 10px;
    font-size: 13px;
    color: #666;
    transition: all 0.3s ease;
    border: 1px solid transparent;
}
.h-list a:hover li {
    color: #1AA844;
    font-weight: 600;
    background: rgba(26, 168, 68, 0.06);
    border-color: rgba(202, 230, 215, 0.3);
    transform: translateX(4px);
}
.h-curr {
    background: linear-gradient(135deg, rgba(26,168,68,0.08), rgba(202,230,215,0.15)) !important;
    border-color: #CAE6D7 !important;
    color: #1AA844 !important;
    font-weight: 700 !important;
    border-left: 3px solid #1AA844 !important;
    padding-left: 17px !important;
}

/* ========== 右侧内容区 - 毛玻璃卡片 ========== */
.help-right {
    width: calc(100% - 290px);
    overflow-x: hidden;
    min-height: 400px;
    background: rgba(255, 255, 255, 0.9);
    backdrop-filter: blur(15px);
    -webkit-backdrop-filter: blur(15px);
    float: left;
    margin-top: 0;
    margin-left: 30px;
    border-radius: 20px;
    border: 1px solid rgba(202, 230, 215, 0.3);
    box-shadow: 0 8px 40px rgba(26, 168, 68, 0.06);
    padding: 30px 35px;
    position: relative;
    z-index: 5;
    animation: helpRightSlideIn 0.6s ease-out 0.15s both;
}
@keyframes helpRightSlideIn {
    from { opacity: 0; transform: translateY(20px); }
    to { opacity: 1; transform: translateY(0); }
}

/* 右侧标题 */
.h-right-title {
    width: 100%;
    height: auto;
    margin-left: 0;
    margin-top: 0;
    padding-bottom: 18px;
    border-bottom: 2px solid #CAE6D7;
    margin-bottom: 25px;
    display: flex;
    align-items: center;
    gap: 10px;
}
.h-right-title > h4 {
    float: none;
    font-size: 22px;
    color: #333;
    font-weight: 700;
    margin: 0;
}
#square {
    margin: 0;
    width: 6px;
    height: 28px;
    background: linear-gradient(180deg, #1AA844, #CAE6D7);
    border-radius: 3px;
    float: none;
    flex-shrink: 0;
}

/* 文章内容 */
.h-content {
    padding: 0;
    width: 100%;
    min-height: 370px;
    text-indent: 0;
    font-family: "Microsoft YaHei", "PingFang SC", sans-serif;
    font-size: 15px;
    line-height: 1.9;
    color: #444;
    animation: contentFadeIn 0.5s ease-out 0.3s both;
}
@keyframes contentFadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}
.h-content img {
    width: 100%;
    border-radius: 12px;
    margin: 15px 0;
}
.h-content .head {
    padding-bottom: 26px;
}
.h-content .head p {
    float: left;
    min-width: 230px;
    font-size: 16px;
    height: 36px;
    line-height: 36px;
    border-bottom: 2px solid #CAE6D7;
    color: #1AA844;
}
.h-content .head p span {
    font-size: 28px;
    color: #1AA844;
}
.h-content h1 {
    text-align: center;
    color: #1AA844;
    font-size: 24px;
}
.h-content .cat-time {
    text-align: center;
    padding: 10px 0;
    color: #999;
}

/* ========== 反馈区域 - 全新样式 ========== */
.h-record {
    padding: 25px 0 10px;
    width: 100%;
    height: auto;
    margin-top: 30px;
    border-top: 2px solid #e8f0eb;
    text-align: center;
    background: linear-gradient(135deg, #f5f8f6, #eef5f0);
    border-radius: 14px;
    padding: 25px 20px;
}
.h-record > p {
    padding: 0 0 18px;
    font-size: 15px;
    color: #555;
    font-weight: 500;
    margin: 0;
}
.h-button {
    width: auto;
    min-width: 140px;
    height: auto;
    padding: 12px 28px;
    color: #fff;
    margin-left: 8px;
    margin-right: 8px;
    border: none;
    border-radius: 12px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    letter-spacing: 0.5px;
}
.h-button:first-of-type {
    background: linear-gradient(135deg, #1AA844 0%, #15a83e 50%, #1fbf50 100%);
    background-size: 200% 200%;
    box-shadow: 0 4px 15px rgba(26, 168, 68, 0.25);
    animation: btnGradient 3s ease infinite;
}
@keyframes btnGradient {
    0% { background-position: 0% 50%; }
    50% { background-position: 100% 50%; }
    100% { background-position: 0% 50%; }
}
.h-button:first-of-type:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 25px rgba(26, 168, 68, 0.35);
}
.h-button:last-of-type {
    background: #fff;
    color: #1AA844;
    border: 2px solid #1AA844;
    box-shadow: none;
}
.h-button:last-of-type:hover {
    background: #1AA844;
    color: #fff;
    box-shadow: 0 4px 15px rgba(26, 168, 68, 0.3);
    transform: translateY(-2px);
}

/* ========== 通用工具类 ========== */
.c { clear: both; }
.b { border: none; }
.b-99 { background: transparent; }
.b-lg { background: transparent; }

/* ========== 新闻列表样式 ========== */
.news-list a,
.list-time {
    font-size: 13px;
    letter-spacing: 2px;
    color: #555;
}
.news-list li {
    padding: 12px 10px;
    border-bottom: 1px dashed #e8f0eb;
    transition: all 0.3s;
    border-radius: 8px;
}
.news-list li:hover {
    background: rgba(26, 168, 68, 0.03);
}
.news-list a:hover {
    font-size: 13px;
    letter-spacing: 2px;
    color: #1AA844;
}
.list-time {
    display: block;
    float: right;
    color: #aaa;
}
#g-square {
    margin: 8px 0;
    width: 4px;
    height: 4px;
    background: #1AA844;
    border-radius: 50%;
    float: left;
}

/* ========== 文章内容区 ========== */
.n-content {
    width: 100%;
    min-height: 300px;
    overflow: hidden;
}
.n-content img {
    width: 100%;
    border-radius: 12px;
}

/* ========== 分页 ========== */
.h-page {
    position: relative;
    width: 100%;
    height: auto;
    min-height: 60px;
    background: none;
    padding: 15px 0;
}
.h-page .pagination {
    position: relative;
    top: auto;
    left: auto;
    width: auto;
    height: auto;
    display: flex;
    justify-content: center;
    gap: 8px;
    padding: 0;
}
.h-page .pagination li {
    margin: 0;
    width: auto;
    height: auto;
    border: 1px solid #e0ebe4;
    float: none;
    margin-left: 0;
    border-radius: 10px;
    overflow: hidden;
    transition: all 0.3s ease;
}
.h-page .pagination li:hover {
    border-color: #1AA844;
}
.h-page .pagination li a {
    line-height: 36px;
    padding: 0 14px;
    display: block;
    color: #666;
    text-decoration: none;
    font-size: 13px;
}
.h-page .pagination li a:hover {
    color: #1AA844;
    background: rgba(26, 168, 68, 0.05);
}
.h-page .pagination .active {
    background: linear-gradient(135deg, #1AA844, #15a83e);
    color: white;
    border-color: #1AA844;
    box-shadow: 0 3px 10px rgba(26, 168, 68, 0.25);
}
.h-page .pagination .disabled span,
.h-page .pagination .active span {
    left: auto;
    line-height: 36px;
    padding-left: 0;
    display: block;
    text-align: center;
    padding: 0 14px;
}
